Knowledge Management

Knowledge is King.

Passionate focus on knowledge management and learning. KM architecture, organization, and design owner.
• Use assessments, planning and strategy sessions, to understand the business and customer needs.
Knowledge Bases/Portals
• Created CEVA Source Wiki
• Developed CEVA Matrix Portal
• Developing Matrix Wiki
Instructional Design
• Created CEVA Matrix Training Curriculum, graded, certified, in LMS.
Design and Tools
    • XWiki - Open Source platform
    • SharePoint 2013
    • Wordpress
• Knowledge Manager at CEVA Logistics since 2012; attended Knowledge Management and Best Practices workshop, Hoofddorp, NL, Accenture












Project Management

Driving Solutions.

Taking a cost-conscious approach, I can lead enterprise and small projects, provide structure to ensure successful and defect-free delivery across the System Development Life Cycle (SDLC).
Customer Champion
• Focused on excellent client service and software delivery for Internet projects, receiving five Star Player Awards.
Top 10 Talent
• Managed 10,000 hours and completed milestones, tasks, design, code walkthroughs for five projects, receiving this award from Citigroup.
• Oversaw development of projects and end-to-end completion of major, minor and maintenance projects through the entire System Development Life Cycle.
Design and Tools
  • • Microsoft Project
    • Microsoft SharePoint
• Certified Project Management Professional, belong to NE Fla. Chapter.












Digital Communications

Message Matters.

Striking the right balance between creative and corporate, and knowing your audience, becomes critical for the client.
User Guides
• Writing and creating training materials on all levels for the CEVA Matrix IT Product Line.
• Creating user guides and case studies.
• Chief writer for the CEVA Matrix IT and Communications function.
• "Writing to sell" is key. Attention, Interest, Desire, and Action (AIDA), are important touchstones, whether you're writing to market or sell products, or handling public relations.
• Creating interactive, quarterly PDF newsletters, collecting and editing content, following company stylebook, design graphics, create templates,
• Written media releases for news outlets.
• Enhancements outlined in documents after software releases.
Design and Tools
• Adobe Photoshop
• Adobe Dreamweaver
• Create corporate video, record webinars using Camtasia.
• Promotional Writing
• Technical Writing
• Journalistic/news/story approach
• Received New York Times Chairman's Award (excellence in journalism)














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